Sector-specific links:
Retail Council of Canada Road to Retail Recovery Playbook 
COVID-19 Planning Checklist for Retailers
- Guidelines for cleaning and disinfecting
- Advice for retailers during COVID-19
- Proof of Vaccination: New scripts and scenarios on how to deal with challenging situations


Across Nova Scotia, employers and workers in the retail sector are going above and beyond to make sure the things we all need during the pandemic are available when we need them. The sector has worked diligently and according to public health guidelines, to make sure shopping for necessities remains safe, both for workers and customers.

Retailers have put several preventive measures in place, including reducing the number of people shopping in their stores at one time. They’ve adjusted their hours, and many have set aside dedicated time for those who are more vulnerable to the virus, to shop safely. They’ve installed new signage to help direct the flow of traffic, and make it easier for customers to maintain social distance while shopping. Many have installed protective barriers to protect workers and customers as they pay for purchases. They’ve also implemented rigorous cleaning protocols for high-touch surfaces.

When it comes to safety in retail during COVID-19, we all have a role to play. We can all do our part to help keep retail stores and the people who work there safe, by following public health advice and limiting visits, and by respecting the safety protocols that retailers have in place.

Recommended prevention strategies for retail workplaces include:

  • Washing hands and surfaces often
  • Keeping a safe distance from customers and co-workers
  • Embracing service alternatives like pick-up and delivery

Listen to our new radio ad focused on new ways to work safely in retail: 

See the Government of Nova Scotia’s recommendations related to safety at work during COVID-19, here.